THE MOST FLEXIBLE LOYALTY PROGRAMS

DotCom Africa offers great loyalty programs to help you retain customers, grow your revenue and build your business. Whether you are looking to run targeted marketing campaigns, award points on kwacha spent or frequent purchases, our ﬂexible solutions help you implement a program style that is right for you

Get an edge over your competition with a loyalty program that strengthens the relationship with your customers.

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Why Business Rewards?

1. Repeat Purchases

73% of marketing managers of various large companies credit "repeat purchase behavior" as integral to the deﬁnition of successful customer engagement. - Forbes

2. Retain Customers

It costs 6-7 times more to acquire a new customer than retain an existing one... A 5% reduction in the customer defection rate can increase proﬁts by 5-95%. - Bain & Company

3. Rewards Work to Drive Sales

Customer spending on average was 46% higher for companies that started offering reward programs. - Marketing Land

Benefits Of Business Rewards

CUSTOMER RETENTION

INCREASE CUSTOMER SPENDING

DRAW MORE TRAFFIC TO YOUR BUSINESS

GAIN INSIGHT INTO YOUR CUSTOMERS

INCREASE COMMUNICATION AND REPEAT VISITS

ESTABLISH POSITIVE WORD OF MOUTH

Features

Branding

This is not a shared reward program-This is a white label program that is custom designed, with your branding.

100% Data Ownership

Your own all of the data on your program. This allows you to freely export your data for other uses at the click of a button

Target Marketing

Business rewards makes it easy to segment customers and send meaningful communications. Find out who your best customers are, or who has not been back in a while and send them a note.

No Transaction Fees

You don't have to worry about how many loyalty transactions you're processing...ever! We never charge transaction fees because we want you to grow your loyal customer base - not be punished for it!

Program Flexibility

Corporate, retail, educational, non-proﬁt, franchise, Big Business, Small Business, you name it - our loyalty platform can meet your requirements and your budget.

Comprehensive Reporting

Your real-time reporting tool lets you review and manage all transactions related to rewards. The reports are also a great way to identify your most valuable customers who are accumulating the most points via transactions.

Business Rewards: Create Reward Campaigns

POINTS PROGRAM I PP I

Type: Point for a Prize

A client attains a deﬁned prize when a ﬁxed number of points is attained.

Example: Earn 10,000 points and receive a free T-Shirt.

POINTS PROGRAM II
PP II

Type: Gift Card/ Discount Coupon

A client accumulates points which is redeemed for a gift card/ digital currency or cash back- which can only be used to claim discounts at your business.

Example: Earn K100 Gift cards for every 10,000 points redeemed.

** Gift card value needs to be used before stated expiration date

BUY X GET 1 FREE
BX1 FREE

Type: Transaction Based Rewards

This program lets you reward customers with a free item based on multiple product purchases

Example: Buy 9 meals, get the 10th meal free.

MEMBERS ONLY BENEFIT PROGRAMS

These are special privileges and beneﬁts that are given to to all registered reward members. This makes your rewards program a status symbol. Please note member beneﬁts are not related to purchases or points accumulated. Examples of member only beneﬁt includediscounts on all purchases, access to special services, free gifts per transactions or free upsales.

Business Rewards: Target Marketing Campaigns

WHAT IS TARGET MARKETING?

Target marketing (database marketing) is the process of segmenting customers by various criteria and connecting with them through meaningful communications. Effective target marketing can help you acquire more customers, secure more sales, realize more proﬁt and increase customer retention and customer loyalty.

We help you build your customer database, Our program allows you to collect and organize essential data about your customers. Then you can segment the data however you wish and connect with customers via relevant and targeted communications

Business Rewards: Target Marketing Campaigns

GET YOUR BRANDED REWARDS WEBSITE AND MOBILE APP

Your Business Reward System comes with Reward Website and a Reward Mobile Application, both branded with your company logo and colors, that your clients can use to setup, access and manager their reward accounts. In addition clients can receive messages, view promotions and shop for deals.

Seamlessly add the business rewards to your business. Whether you have a retail store, or you're on the go, it's easy to get connected. Because the loyalty program software is web-based, you can connect from almost anywhere!

You own all of the data on your program. Some loyalty companies don't mention that they retain ownership of your data. We believe your data should be yours.

Business rewards makes it easy to segment customers and send meaningful communications. Find out who your best customers are, or who hasn't been back in a while and send them an email.

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Email

sales@booknowzambia.com

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Foxdale Office Park, Suite 206, Plot 609 Zambezi Road, Roma Lusaka, Zambia

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+260-76-322-2333